http://blog.red-dog.com/a-world-with-too-much-customer-service/ A place where web design meets SEO and networking. Fri, 30 Jul 2010 22:51:31 +0000 http://wordpress.org/?v=2.2.1 http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-385 Scott Roberts Mon, 04 May 2009 15:24:52 +0000 http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-385 I'd much rather the customer service reps be there when I need them (when I have an issue or a problem with a product or service), than when I don't (follow up calls and e-mails). I’d much rather the customer service reps be there when I need them (when I have an issue or a problem with a product or service), than when I don’t (follow up calls and e-mails).

]]> http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-370 David V. Greis Thu, 30 Apr 2009 12:42:25 +0000 http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-370 Customer Service is a vital part of any business and to be effective, it must be sincere and focused. Too many companies today confuse customer service with hard sell opportunities and that creates a negative perception of that business with the customer. Customer Service is a vital part of any business and to be effective, it must be sincere and focused. Too many companies today confuse customer service with hard sell opportunities and that creates a negative perception of that business with the customer.

]]> http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-335 Colleen Mon, 09 Mar 2009 20:06:35 +0000 http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-335 I am going to write about consumer greed soon which I believe is an after effect and logical progression of corporate greed. I am going to write about consumer greed soon which I believe is an after effect and logical progression of corporate greed.

]]> http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-333 seo services Fri, 06 Mar 2009 19:20:37 +0000 http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-333 Yes there is such a thing as too much customer service. In this economy where people will do just about anything for your business, customer service overkill is prevalent. It is a good thing that you acknowledged WHY this is going on and that you understand it. Some people do not have as good reactions being Over-marketed to. Yes there is such a thing as too much customer service. In this economy where people will do just about anything for your business, customer service overkill is prevalent. It is a good thing that you acknowledged WHY this is going on and that you understand it. Some people do not have as good reactions being Over-marketed to.

]]> http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-315 Magnetschmuck Sun, 22 Feb 2009 20:11:44 +0000 http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-315 It's kind of annoying to keep receiving those calls from customer service representatives, but I know they're just doing their job. I think the ones to be blamed for this are the people who formulated this kind of "bullying" strategy. It’s kind of annoying to keep receiving those calls from customer service representatives, but I know they’re just doing their job. I think the ones to be blamed for this are the people who formulated this kind of “bullying” strategy.

]]> http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-303 Colleen Sat, 14 Feb 2009 01:05:23 +0000 http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-303 I talked to my neighbors about this and they think that sometimes the actions of marketers is bordering on bullying. This is certainly not the case here, but I can see that it could get that way. I talked to my neighbors about this and they think that sometimes the actions of marketers is bordering on bullying. This is certainly not the case here, but I can see that it could get that way.

]]> http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-302 Resortwear Fri, 13 Feb 2009 21:40:52 +0000 http://blog.red-dog.com/a-world-with-too-much-customer-service/#comment-302 Well you may be right that people are trying to force sales onto people that don't really need it, which could worsen things. i think customer service gets worse the bigger the company gets pretty much as a rule. i've had some bad recent customer service, but with tough times it might get better on the avg. Well you may be right that people are trying to force sales onto people that don’t really need it, which could worsen things. i think customer service gets worse the bigger the company gets pretty much as a rule. i’ve had some bad recent customer service, but with tough times it might get better on the avg.

]]>