≡ Corporate Blogging: Don’t Be an Island
So you set up a corporate blog. You have put your shiniest suits forward and have in-house editors serving up professional content. And it’s being updated regularly, in fact it’s running smoothly. In fact, you’ve created a blogger’s dream come true.
Sit back, relax. Pat yourself on the back, even. After all, you’ve done the right thing. Well, haven’t you?
I browse the blogosphere a lot and I am particularly interested in business blogs because, in the end, this is what I sell: online public relations for corporate clients. Blogging, as a publishing tool, is a very important facet of my business. I always recommend to website owners to add a blog to their sites because blogs bring many advantages including traffic, links, credibility, not to mention the possibility of publishing your own corporate news in real time and have them indexed almost instantly.
But many new online business owners don’t really understand what blogging is all about. They think that by daily contributions they’ll get higher rankings in the search engine results pages (SERPs). Well, this method used to hold true for Google rankings, but that was back in the good old days, before blogging became a mania.
So what real chances do corporate blogs have and how can they grab the attention of their market? The reality is corporate blogs have nothing if they don’t have community.
The first rule in corporate blogging (and the first rule in blogging as a discipline) is: don’t be an island. If you choose to be an island, then do us all a favor and post a big ALOHA sign in your harbor now. Being an island is like one hand clapping. You know you’re doing it, but no one else does.
So how do you make the transition from island to continent?
A blog is the ideal platform to publish news fast and to control the message you want to send out. A blog is also the ideal platform to communicate with your future clients and business partners. Used wisely, it will help establish a trusted brand and leverage profits for your business.
To help bring trust to your blog, you’ll need to turn on your comments. Let people tell you how they feel about what you have to say. Accept their advice, accept their criticisms.
Learn, improve and move on. In the process, you might discover that elusive “je ne sais quoi” that was missing from your product or service and by listening to the feedback from your readers, you just might change the face of your business.
Don’t forget to respond to these comments. It’s not just a courtesy: when you do answer, you show your readers that their questions and ideas actually matter. Engage your readers in a meaningful conversation, give them valuable, competent answers.
The blogosphere revolves at a fast pace. Try to be as fast as this revolution.
Next, get involved in the online community. Ask your employees to read related blogs and take some time to add comments where they can. Their comments should be meaningful because this is the surest way to get the recognition you deserve and encourage people to visit your website or blog. Their comments should never mention your company or your products. They should be related to the host blog’s entry and they should add something new to the conversation. Never comment “just to comment.” And never use comments like “visit our site, we are the best in…” Self promotion is not welcomed anywhere. Respect the owners of the blog where you post your comments, respect their readers. You’ll also need to educate your employees about how to recognize authority blogs and understand how networking works.
Encourage social networking in your company. Ask each employee to post at least 4-5 comments each day on different blogs. And get them to do this with a link to your corporate blog in their signature. Refrain from using keywords in the comments signature — so no niche-related key phrases that could be perceived as spamming. And be real: ask your employees to use their own names. This is how you give a human face to your business. It that personal touch that will gain credibility and goodwill for your company. As a bonus, when they learn how to interact with other people online, the members of your staff will understand why communication is important within a team too. From reading different blogs they will learn how related businesses manage their online strategies and they will be able to bring good feedback and lessons to your company too.
Another very important reason why you should comment on other blogs has a lot to do with SEM and SEO, basically with what online marketing experts call “linking strategies.” Many bloggers have joined a “you comment I follow” movement to motivate their visitors to comment. Basically they remove the “nofollow” attributes from the signature link of the commentators. That’s good news, because those links will count in Google and Technorati. But you should also comment even when some blogs use “nofollow” for the signature links. There are search engines (like Yahoo and Ask.com) that completely ignore the “nofollow” attributes. Besides, the readers — and they are your real target — will follow. They click on the names of those who manage to get their attention through witty comments and professional advice. You should understand that the real purpose of the signature links is to drive traffic to your website or blog. That’s it! No matter what else you’ve heard, they do not have important SEO weight to make them count for your rankings in the SERPs.
So don’t blog to get more links, blog to gain goodwill for your business. Use your blog as a PR tool. Think of the savings and the amazing power you hold in your hands. Hire a blogger to do the networking if you don’t have time to do it yourself, but don’t be afraid to explore this world. Professional online PR consultants already agree that a site without a blog is a dead site in this profound Web 2.0 world. And guess what? We are heading towards Web 3.0!
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August 6th, 2007 at 10:54 pm
Great first post! I’ve been watching the progress of your new site and things look good.
I’m glad to see that you are starting to build a blog community around Red Dog. It will be interesting to see what develops here. I’ll definitely be stopping back.
August 7th, 2007 at 1:50 am
Excellent advice. Even though I’m not a corporate blogger, much of what you say applies to all bloggers. I didn’t realize how important community was when I started blogging.
August 7th, 2007 at 10:09 am
Welcome, Laura and Lillie. We are pleased to have you here as the first readers of Red Dog’s corporate blog. We think this a resource for all bloggers, designers, business partners and clients, so feel free to ask questions if you need any help. We’ll soon have a big ALOHA sign all over our blog.
August 7th, 2007 at 12:55 pm
Great post, as always. I’d add to what you’ve said that the community is also the fun part of each post. Close your comments and half of the experience is lost. You interact with people, you feel closer to them and get to know them in time. It’s also the easiest way, in some cases, to get the information you need or an answer to a question.
August 9th, 2007 at 10:34 am
Aloha, Alina. We are pleased to have you “in the yard.”

You are so right: once you close the comments you miss out so much! They’ll always be open here. When the boys are ready with the new skin we will even join the “you comment I follow” movement…
August 9th, 2007 at 1:27 pm
I am planning to join it too. I’ve downloaded the plugin but never got to install it this week. Maybe during the weekend.
August 11th, 2007 at 6:08 pm
The blog looks great and you’ve kicked off with an informative, well thought out article. The Red Dog blog is off to a wonderful start. Yardley will be wagging his tail with glee.
August 12th, 2007 at 6:21 pm
Yes, Yvonne… I think this blog is on to a great future too. Especially since we have an entire team working on it, and not just one person. As soon as we have the official Red Dog design I’ll inform all of you :). In the meanwhile, enjoy the articles.
August 13th, 2007 at 10:59 am
Mig, the template is starting to look a lot better. I* am sure it will be great when it’s finished
August 13th, 2007 at 11:52 am
Well, in my experience, all blogs (even those of authority bloggers like Yaro, Liz and so on, go through a long stage of design, redesign, experimenting till the layout matches the needs of the users. I can already tell you that the new design will be great from an aesthetic point of view, the only question is: would it perform as expected from an usability perspective? We’ll need the input of the users on this and we are certainly going to ask for it.
August 13th, 2007 at 10:53 pm
Blogging is such a valuable resource, especially when utilized as a conversation tool between the business and both prospective and existing customers. It also serves as a means for a prospect to “sample the cuisine” offered by a business, before ordering that main course! Blogs keep the customer involved in the process, perhaps feeling as though their input actually matters to the business. Such involvement may likely translate into longe-term customer retention!
August 14th, 2007 at 9:51 am
Thank you for paying us a visit, Daniel. Your professional input is always welcome. Don’t be a stranger. Keep coming back and help us make this blog a valuable resource.
August 15th, 2007 at 10:46 am
I agree, the site is starting to look really good! (I did have trouble finding this blog again. I had to go back to your Visions blog to find it.)