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A world with too much customer service?

Friday, February 13th, 2009

After living in Europe for nearly 20 years you get used to doing things on your own. You pump your own gas, you pack your own bags at the grocery store AND take them out to the car AND load them in as well. It’s different in America. You get customer service. But is there […]

SEO for Mom and Pop Shops

Monday, August 20th, 2007

When I was little, my parents and I lived next to a mom and pop shop called Wascana Grocery. Run by Kenny and May Mah, this small corner grocery store had nearly everything you might need with a little something extra: that personal service that made all the difference. With butcher skills that he took […]